Return & Refund Policy

Draft — not an active store policy. Contact details, timeframes, fees and guarantees below are placeholders awaiting owner confirmation. This store is not accepting orders.

Last updated: October 21, 2026 — draft

90-Day Money-Back Guarantee

You may request a return within 90 days of delivery. The 90-day period begins on the date you receive your order, not the purchase date.

Eligibility

• Proof of purchase (order number) is required.
• Items must be unwashed and unworn, in original condition.

How to Start a Return

• Contact us with your order number and reason for return; we'll send return instructions.
• Please do not send items without contacting us first.

Return Shipping

For change-of-mind returns, the customer is responsible for return shipping costs. If an item arrives damaged, defective or incorrect, COZIVA will cover return shipping or provide an appropriate replacement.

Refunds

Approved refunds are issued to the original payment method after the returned product is received and inspected.

Questions

Email support@coziva.com (unconfirmed placeholder) or call Phone awaiting confirmation.